Professional services
EMS Partner is the oldest and the most experienced BeyondTrust partner in Central-Eastern Europe. We are cooperating with the vendor since 2015, and our main goal is to build and maintain a distribution and competence center to serve clients and partners in the area.
OVER 200 PROJECTS
We introduced BeyondTrust solutions to over 200 prospects since 2018.
DEDICATED TEAM
We build the competencies in our team dedicated exclusively to BeyondTrust area.
OVER 1,000 MAN-DAYS
Our engineers gain their experience from real life implementations.
OVER 10,000 LICENSES
We delivered in total over 10,000 licenses to our clients and partners.
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How we assist?
- Full support during the whole sales process
- Free-of-charge technical presentation and PoC
- Help in understanding prospects needs
- Knowledge transfer to the partner
- Control over the delivery stage
- Additional sales tools (i.e. workshops)
- Awareness of strengths and weaknesses
- Enforcing a partner position with VAD resources
- Facilitation communication with the vendor
- Full scoping
What we deliver?
- TECHNICAL PRESENTATION
- PROOF OF CONCEPT
- SCOPING
- IMPLEMENTATION
- TRAINING
How we assure quality?
- Full access to the project management system for each party of the project
- Full project documentation and communication in one place
Complete information on who/what/when/how - Each man-day delivery summarised in daily notes
- Each project stage protocoled
- Clear and simple access to mandays delivered vs man-days left
- Each project or service surveyed and taken under customer satisfaction control procedure
- Project reporting just in time – everybody knows what they are paying for
Implementations
Implementations are the core added value to our offer. Our focus on narrow product portfolio and specialization in the area, allows us to deliver implementation services on the highest possible level. Each of the products in our offer is supported and implemented by dedicated engineers
Training
Delivery of the solution without proper training of designated staff may be the cause for many problems after the implementation phase. For correct utilization of the system, knowledge transfer is necessary. That’s why we pay so much attention to deliver not only the solution but also adequate training.
Support
Given how important is maintaining the IT systems and ensuring its continuity, we offer to our clients additional support services. The utilization of these services brings many benefits to the clients. In support delivery, our implementation engineers are involved, so we know the context of the infrastructure while providing help.