Delivery of the solution without proper training of designated staff may be the cause for many problems after the implementation phase. For correct utilisation of the system, knowledge transfer is necessary. That’s why we pay so much attention to deliver not only the solution but also adequate training. It all begins during the implementation process, when we work alongside with designated personnel, and continues later to organise knowledge and transfer all required information to new users. Our training is usually a part of implementation offer, but we are also ready to deliver complementary sessions for existing or new clients.
What is also essential is a fact that both core curriculum preparation and delivery of the training is performed by designated training engineers. The scope, form and time range of the courses are always considered from the perspective of clients requirements and expectations.
As a competence centre for offered solutions, we maintain our environments for testing and presentations. Each training may be delivered onsite or remotely, using presentational tools, i.e. WebEx. We are very flexible in this area, and we make the best effort to fit the preferences of our clients and partners.
DEPENDING ON THE COMPLEXITY OF THE SOLUTION ITSELF AND DIFFERENT LEVEL OF KNOWLEDGE NECESSARY TO UTILISE THE SYSTEMS, WE PROVIDE:
- training for users, during which knowledge transfer is performed in the form of presentation of the system, with an explanation of essential functions in a virtual test environment,
- training for administrators, during which knowledge transfer is performed in a form of short presentation and a thorough analysis of features and configurations in a virtual test environment,
- training for both, users and administrators, in the form of hands-on workshops, during which each of the attendees gets access to test environment and can perform assigned tasks on their own (of course, supervised by our training engineer).
Please be advised that the administrator of the personal data provided is EMS Partner Sp. z o.o. with its registered office in Poznań at ul. Szyperska 14, 61-754 Poznań, NIP: 972-121-09-85 hereinafter referred to as the “Company”. In matters related to the protection of personal data, please contact us at the email address firstname.lastname@example.org or by post to the address: ul. Szyperska 14, Poznań 61-754. The data provided will be processed on the basis of consent (art.6 par.1 lit.a RODO). You have the right to withdraw your consent at any time without affecting the lawfulness of the processing that was carried out on the basis of the above. consent before its withdrawal. The recipients of the data may be producers of solutions presented in the offer, website operators, e-mail providers, entities providing technical support services. You have the right to request access to your personal data, rectification, deletion or limitation of processing, as well as the right to transfer data. Your personal data will be processed until the completion of the purpose for which they were collected or until the consent is withdrawn. Providing data is voluntary, but necessary to answer the query, submit an offer and / or send commercial and marketing information. Based on personal data, no automated decisions will be made, including profiling. You have the right to lodge a complaint with the Office for Personal Data Protection based in Warsaw, ul. Stawki 2.